Of the products I’ve worked on at Chegg, my favorite, and the one I’m most proud of, has been chat-based tutoring. Though it’s a fairly unassuming product that on first glance appears to be little more than a web-based chat client, what the student is interacting with is a complex service that involves several humans […] Continue reading
This is the part of a flashcard-based learning experience where you flip the flashcards from front to back and evaluate whether you knew the content.
It sounds simple — who doesn’t know how flashcards work? But believe it or not, it’s one of the more complicated products (and pieces of interaction design) I’ve ever worked on.
Our flashcard-authoring tool; the thing that makes the above “flipper” possible. This part of our product allows students to create their own flashcards, title them, and tag them to a course, promoting discovery. It also encourages flashcard best practices: only 15% of online flashcard users create their own, so quality is hugely important!
You book a flight on Virgin America from San Francisco to New York for Thanksgiving. You’re booking two months in advance, but it’s still more expensive than you’d expected. When you get to the point where you choose your seat, everything has already been claimed except for two seats in the back of the plane, […] Continue reading
Roles: information architect, high-level visual designs The most important part of a page that allows you to see all your plans in one place via clever data mapping of travel confirmation emails is… the itinerary itself. Right? When I started, our itinerary page hadn’t been redesigned in three years. Whenever new functionality had been added to […] Continue reading
In order to bring our travel account monitoring page into alignment with our redesign of the itinerary page, interactions as well as visual styling got a refresh. Here are my wireframes: wireframes: travel account monitoring on Prezi Here’s what the pages outlined above look like for real: Fig. 1: Adding an account Fig. 2: […] Continue reading
I work in a campus police department. Some time ago, the administrators realized they needed a severe command center UX overhaul (they didn’t call it that in so many words at the time, but that’s exactly what they meant). This project was one of many such overhauls I’ve been working on during my time here. […] Continue reading