Amongst my weaponry are such diverse elements as fear, surprise, and social network analysis. SNA isn’t, strictly speaking, a UX skill—it’s gotten more press in the last decade as a tool for uncloaking terrorist networks—but it can be useful in any organization. SNA attempts to look past the official org chart and figure out who […] Continue reading

After much toil, I finally finished my thesis, User-Centered Design in Virtual World Interfaces: A Human Factors Perspective on Third-Party Second Life Viewers at the end of April and was awarded distinction after my defense.  Unfortunately, (very) recent advances in Linden’s proprietary viewer, as well as their requirements of third-party viewers, have already rendered much […] Continue reading